An email entitled "Information of order content" will be sent to you automatically from us after you窶况e made an order with our shopping cart. You may check the order窶冱 content, total amount including shipping fee and surcharge in the mail.
Usually you will receive an automatic email entitled "Information of Order content" from us immediately after you have made an
order with our shopping cart.ﾂ�Ifﾂ�ou didn窶冲 receive and you are not sure whether your order has gone through or not, please
contact our support teamﾂ�nd inquire about the problem. Sometime窶冱 the customer put a wrong e-mail address.
We quote in JPY (Japanese Yen), when you pay in your currency by credit card, the JPY amount is calculated with the credit
card company窶冱 exchange rate. Each credit card company has their own rate and timing of exchange conversion. Please inquire
your credit card company for further information. We will not be responsible for losses caused by fluctuations in exchange rates.
On the browser, you can set your home currency, this system helps you toﾂ�valuate the part price, but it窶冱 only as a guide.
If you make an international payment using your PayPal balance, PayPal’s conversion rate will apply. If you make the payment using your credit or debit card, you can choose between your card issuer's conversion rate and PayPal rate.
Here's how to change your conversion rate when you're making a payment:
1. Click ‘Other Conversion Options’ on the ‘Review Your Payment’ page.
2. Choose ‘Bill me in the currency listed on the seller’s invoice.’
Select this option to ensure that your credit card is charged in the currency you want.
If you choose to use PayPal’s conversion rate, you can see the rate right away on the payment page.
If you choose to use your card issuer's rate, the conversion rate will be determined by your card issuer and PayPal won’t be able to display the rate to you at the time of payment. To find out about the exact rate, you’ll need to check your card statement later or contact your card issuer directly.
Note: If you use American Express, you can only use your card issuer's conversion rate. If you use Discover card, you can only use PayPal's conversion rate.
And sometimes buyer cannot select based on that country's policy.
No, we cannot. It窶冱 our policy that we cannot declare lower value of parts in the invoice of order to avoid confusion.ﾂ�Due to the large
number of parcels that we deliver to foreign countries every day, we don't want to take risk of doing it. If the Customs Office discovers
it, we will be not be allowed to export parts to foreign countries anymore.
In the shopping cart page, our system shows you the available shipping ways.
Consider the delivery time, the insurance conditions etc. and select the shipping.
For courier (FedEx, UPS, TNT, DHL), you cannot choose the courier company.
After we hand the goods to Japan Post or ship to bond area, they will give us the tracking number(s). We will send it to you
immediately by email.ﾂ�ometime it takes a few days to renew their tracking data.
Please contact our support team immediately. If it happnes to the item(s)delivered by Japan Post service, you may need to
contact your local post office and file a "Damage Report". Please cooporate in your prompt paperwork required by the insurance
company / carriers / post office. We often need pictures of damaged goods. Please keep damaged goods and package. Investigator
may want to look at them.
You can log in with a provisional password.
Click "Forgot your password?" and enter your email address.
A provisional password will be issued and sent to your email address automatically.
After logging in, change the password.
JDM means Japanese Domestic Model. We only deal with JDM parts.Please take note that all our parts are for JDM, so we cannot
guarantee that every parts will work well on exporting and overseas models. That means, we cannot accept any parts returning
or anything like that. Japanese Cars are Right hand drive (RHD).
Inquire us from the form. We will try and locate any Japanese domestic model part(s). We don窶冲 know whether the parts fit on
overseas specification. Give us the information such as; Parts Manufacture, Parts Number, Parts Details and Full detail of
the car. If it窶冱 a JDM chassis, advise us the full VIN Number. We cannot search especially Honda parts without JDM Chassis
Number. If you find the item on the internet, advise us the URL if you the item you found.
1. Parts for models prior to 10 years-old are generally obsolete and becoming more difficult to find.
2. We don't deal in any used parts.
3. We do not supply key and/or lock assemblies, alarm systems, remote/keyless entry devices.
4. We do not supply Parts to Companies or Individuals who manufacture Copy or Knock-Off Parts.