Prepayment against our quotation, by Bank transfer, Credit Card, PAYPAL, or by Letter Of Credit is by negotiation. Payment in Yen (JPY) or USD ($) UK pounds and Euros is acceptable, other Currencies accepted by negotiation 

VISA/MASTERCARD/DINERS/AMEX are charged at the prevailing US$/Yen  rate as quoted on the day and date of transaction as per usual business practice
Our estimations include Bank transfer fees, PAYPAL and Card surcharges which are non-refundable
Discount when re-ordering;
We offer a 5% discount on Parts ordered through our Sites Checkout Shopping Cart system
This is redeemable against future Orders, saved and indexed in JPY/Yen and is calculated on the Parts pricing on our site
Discount is not redeemable as Cash or transferrable between Japanparts customers
(a) we are NOT responsible for fluctuations in exchange rates before or after Card authorization or Bank transfer date(s)
(b) we are NOT responsible for applicable Import duties/and/or Taxes incurred into any Country; it is understood that import Tax charges and brokerage fees are the SOLE responsibility of the Importer
(c) we are NOT responsible for storage charges incurred as the result of delayed shipment, delayed clearance, Strikes, Civil Commotion, Acts of War or short shipment howsoever incurred
(d) we are NOT responsible for losses incurred as the result of partial shipment, short shipment or Non-delivery by any Carrier for any reason
(we can quote for, and arrange, Insurance to cover such contingencies)
(e) we are NOT responsible for losses occurring as the result of misinterpretation and/or typographical error involving any of our Website pricing; and/or Freight rates, which are subject to change entirely at our discretion At our discretion, we will cancel or amend any Order placed with us; the maximum limit of liability being the FOB Japan value quoted
(f)we do NOT accept Orders or quote on FOB Japan terms or deliver to any 3rd Party inside Japan as this would affect our Tax Free status
(g)We reserve the right to withdraw; modify, or otherwise rescind, any Quotation given at our discretion or cancel any Order at any time, with the maximum limit of liability being recognized as the total FOB Japan value of the Quotation or Order thus cancelled or modified
(h)we reserve the right to alter pricing, item descriptions and/or availability of any and all Parts and Products offered by TOKYO GM SHOKAI KK/Japanparts.com at any time and for any reason
(i) we do NOT accept orders from Companies or Individuals that manufacture Pattern or Knock-Off Parts; we do NOT supply Parts to be copied to the detriment of any Manufacturer, or any patent or design holder(!)
(j) we are not responsible for Manufacturer's changes in Design, Color, or Materials of parts or accessories supplied

Purchasing from TOKYO GM SHOKAI KK/Japanparts.com it is considered that our Customer/Purchaser has Read, Understood, and Accepted the Terms herein

In General;
Once authorized,  Orders are actioned.  We do not refund prior to delivery, UNLESS the manufacturer will restock or accept a return inwards, or can no longer supply. A restocking Fee will apply in the event restocking is accepted, this will not exceed 40% of the quoted FOB Japan price.

  Purchase of any Item from TOKYO GM SHOKAI KK/Japanparts.com, is considered that the Purchaser has Read, Understood, and Accepted these Payment and General Terms

we must be advised within 72 hours of the Consignees receipt of goods that there is either (1) incorrect shipment and/or (2) short shipment
We will issue a "Returns Inwards" number and make arrangements to uplift the  freight , and/or request a tracking number for accepted and arranged returns inwards

Absolutely NO Returns inwards will be accepted, or credited, without our prior authorization!

EXCEPTIONS:**Brake parts, Electrical Parts, Automotive Glass and "Special Order" and "One-Off" Parts, including Parts ordered by request which are NOT listed on our Website; are supplied on a NO RETURNS/NO EXCEPTIONS Basis UNLESS we've supplied the wrong part(s) in error**

Parts accepted for Return  inwards are subject to a percentage Restocking fee, not exceeding 40% of the FOB value at the time of shipment, and we are not responsible for return Freight/Postage   Returned Parts of Kits/Assemblies with missing components, Parts damaged, repainted or otherwise altered  we reserve the right to refuse to restock or refund;  we reserve the right to deduct the reasonable cost of replacement or repair where possible

Unauthorized Returns inwards; including those items returned as Unclaimed and/or Undeliverable/No such address; we will make every effort to contact the Consignee, and return Freight/Postage will be requested, EXCEPT in cases where we have mis-addressed by our error. In the event no contact is made, or the Consignee requests the Item(s) be abandoned; or return Freight/Postage remains unpaid;  Item(s) will be held in storage for 60 days, and thereafter disposed of at our discretion with no further Claim recognised
When purchasing any Goods from TOKYO GM SHOKAI KK/Japanparts.com, it is considered that the Purchaser has Read, Understood, and Accepted these Returns Inwards Terms